We take pride in manufacturing high-quality products and ensuring our contractors have the support they need. That’s why we’ve put together this comprehensive guide to troubleshooting Arzel Zoning systems. We understand that your time is valuable, and we want to empower you with the knowledge to resolve problems fast, so your customers can get back to enjoying their superior comfort.
A zoning system divides a building into zones, then uses dampers in the ductwork to redirect airflow to the zones that need heating or cooling at any given time. You will see multiple thermostats in a zoned building, and each thermostat controls one of the zones. For more information, see our article: What Is an HVAC Zoning System and How Does it Work?
If you’re new to Arzel Zoning, you probably noticed that our zoning systems work differently than others. Our customers love their reliability. They are not complicated, but the pneumatic tubing will be new to many HVAC contractors. This article on zone control with Arzel explains how our systems work.
Our dampers are powered by a pneumatic pump in the panel box. When dampers aren’t closing appropriately, there could be a leak in the system or a malfunctioning component. It’s time to test the system components to find out where the issue is. Our blog post on diagnosing dampers explains how to test each component. Watch these video demos to understand each part:
When you have some extra time, watch our webinar on damper, solenoid, and pump testing to get a good foundation on how Arzel Zoning troubleshooting works.
If you need to troubleshoot the zoning panel on an Arzel Zoning system, we have a variety of resources available. Some of them relate to all of our panels, and others are specific to one panel.
Here’s a list of our best resources for troubleshooting specific issues:
When you have some extra time, watch our webinar on setup and troubleshooting for HeatPumPro, MPS, and AirBoss.
The HeatPumPro’s main screen tells you what the panel is doing at the moment you look at it. To understand what everything means, watch this video: Settings on the HeatPumPro’s Main Screen. In the process of troubleshooting, you will probably need to move to the other screens. To understand how to navigate the screens and what they show, see our video demo: Using the HeatPumPro Screens.
If you’re on-site and you need a quick answer, give us a call at (800) 611-8312. We’re available for contractors from 8:00 am until 9:00 pm, 7 days a week. We’re proud to say that the wait time when you call Arzel Zoning is generally less than a minute. You can count on our skilled technicians to help with efficient and accurate troubleshooting.
When we’re not available, or you want to explore on your own, download the Arzel Troubleshooting Guide. It has detailed instructions for troubleshooting common components and issues.
Finally, if you’re looking for more advanced information on zoning systems and how they should be configured, see Manual Zr.
There’s been a big change in HVAC this year with the introduction of A2L refrigerants. By now, most of our customers have done some kind of training on R-32 or R-454B refrigerant. The new class of refrigerants does have some impacts on zoning. Here’s what you need to know about HVAC zoning with A2L refrigerants. […]
So you’re ready to install zoning in your customer’s home or business. Congratulations! Let’s make the next part as easy as possible, with this advice on getting your HVAC zoning system kit. Components of a zoning system kit There are just five parts you’ll need to install an Arzel Zoning system. A zoning panel Zoning […]
Can you add zones to an existing HVAC system? Yes! Arzel Zoning has been doing exactly that for more than 40 years. Our retrofit zoning options make it as seamless as possible. Here’s how it works. Why would clients want more than one zone? Let’s start with why a home or business owner would want […]
Wondering how to install an Arzel Zoning system? We’re proud to say that our installation process is easy! HVAC professionals will be pleasantly surprised to find that they already have most of the skills they need to install an Arzel Zoning system. Here’s what you need to know. How to Mount the Control Panel The […]
